Privacy Policy

Our Privacy Policy tells you what will happen to any personal data that you provide to us as a result of using this website. This information is written for the benefit of general visitors to the website – if you are a client of ours (or become one) we process a wider range of personal data and deal with a broader range of privacy related issues. Clients are provided detailed information about this during the engagement process.

Personal Data You Provide

Your privacy is important to us. By providing personal information such as your name and email address via this website, you agree to us contacting you with regard to the information provided.

How We Use Your Personal Data

We use the data you provide via this website to:

  • Communicate with you, for example, we use contact details such as email address or phone number when responding to enquiries made via this website, such as on-line forms
  • Monitor website trends, for example, we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used
  • Operate our business more effectively, for example, we seek feedback and use this to help improve our service.

Our “Lawful Reasons” For Processing Your Personal Data

The ‘General Data Protection Regulation’ (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six “lawful reasons” we are relying on when we are processing your personal data: we operate on the basis of “legitimate interest” when communicating with you in response to your enquiries.

How Long We keep Your Personal Data

Personal data may be stored by the website for a period of up to 90 days after which time it is removed automatically.

Transfer of Personal Data

Your personal date will remain in the UK and the EU or countries considered by the EU to have equivalent policies. Companies based in the USA that have certified with the EU-US Privacy Shield programme are also considered to be permitted destinations by the EU (this includes popular products like Gmail, DropBox and MailChimp).

Questions or Complaints

In the first instance we hope you will contact us directly with any questions or complaints (contact details are displayed prominently on this website). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/